Information We Collect
Depending on the product or feature you use, we may collect information you
provide directly, such as your name, email address, account details, support
requests, preferences, app content, or messages you send to us.
We may also collect app activity, device and diagnostic information, approximate
location derived from your device or network, crash logs, performance data, and
other information needed to operate, secure, and improve our apps.
If a product includes purchases or subscriptions, payment transactions are
processed by Apple or another payment provider. We do not receive your full
payment card number.
How We Use Information
We use information to:
- Provide, maintain, personalize, and improve our apps and services.
- Create and manage user accounts, subscriptions, and customer support.
- Monitor app performance, diagnose issues, prevent fraud, and improve security.
- Communicate with you about support requests, product updates, and service notices.
- Comply with legal obligations and enforce applicable terms.
Speech, Learning, and Financial App Data
Hablame Ya! may process voice recordings, transcripts, practice responses, or
learning progress when those features are used. Intraday Earnings Grid may
process preferences, watchlists, app settings, or usage activity related to
financial dashboards. These products are intended to provide software features,
not legal, tax, investment, or financial advice.
Sharing Information
We do not sell your personal information. We may share information with service
providers that help us host, operate, analyze, secure, and support our apps, but
only as needed for those services. We may also disclose information if required
by law, to protect rights and safety, or in connection with a merger, financing,
acquisition, or sale of assets.
Third-Party Services
Our apps may use third-party services, including Apple services, analytics,
cloud hosting, authentication, crash reporting, payment processing, or customer
support tools. Those services may process information according to their own
privacy policies.
Retention
We keep information for as long as needed to provide our apps and services,
comply with legal obligations, resolve disputes, enforce agreements, and
maintain security. Retention periods may vary depending on the type of
information and the feature involved.
Your Choices
You may be able to access, update, export, or delete certain information through
the app or your device settings. You can also contact us to request help with
privacy-related questions. Some requests may be limited by security, technical,
legal, or operational requirements.
You can control many device permissions, such as microphone access, notifications,
and cellular data, through iOS Settings.
Children's Privacy
Our apps are not directed to children under 13, and we do not knowingly collect
personal information from children under 13. If you believe a child has provided
personal information to us, please contact us so we can review and take
appropriate action.
Security
We use reasonable administrative, technical, and organizational safeguards to
protect information. No method of transmission or storage is completely secure,
so we cannot guarantee absolute security.
International Users
Hemera Engineering Services LLC is based in the United States. If you use our
apps from outside the United States, your information may be processed in the
United States or other countries where we or our service providers operate.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material
changes, we will update the effective date above and provide additional notice
when appropriate.
Contact Us
For privacy questions or requests, contact Hemera Engineering Services LLC at
[email protected].
